Within Patient Accounts, users have the option to hide disabled Sites so they do not appear within the Site dropdown in the Edit Service window (after clicking on the pencil icon to edit).
Leaving this field unchecked will display all sites - enabled and disabled - in the Site dropdown list. This setting is carried over from Patient Account to Patient Account, so if you check to hide disabled sites for one patient, that setting will carry over to the next patient. Likewise if the checkbox is not checked, then disabled sites will show in the dropdown for all Patient Accounts.
Join Tyler as he demonstrates how to hide disabled sites in Patient Accounts.
Video link: https://youtu.be/2A4bp3668tQ