If your account has been set up for EPCS Gold, you should have received an email invitation.

This EPCS Provider On-Boarding Manual will walk you through the on-boarding process to activate both your e-Prescribing account and EPCS Gold.

You can also watch this on-boarding tutorial, if desired: https://drfirst.wistia.com/medias/2q2lhjm8d3.

Plan on spending at least 30 minutes to complete this process.

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A hard token has been ordered for you and will be shipped soon. The token may look like one of two options: 

  
If you receive a circular token, it is Symantec. If you receive a rectangular token, it is Onespan. 

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We encourage you to link the hard token to your account as soon as possible. Until the hard token arrives, you can move forward with the on-boarding process by downloading a soft token onto your cell phone (the soft token must be used on a separate device than the one you are using to submit the electronic prescription).

Here is the link for downloading a Symantec VIP soft token for your mobile device: https://vip.symantec.com/

This EPCS Provider On-Boarding Manual will walk you through the on-boarding process to activate both your e-Prescribing account and EPCS Gold. 

Should you have any questions or need assistance with the activation of your EPCS Gold account, please call our Support Team at 443-569-8778.