Logging In
Logging Out of ICANotes
Logging out via an unsupported method - such as clicking the X on the browser window - can cause a host of issues. To avoid these types of issues, it is best to only utilize supported methods for logging out. When logging out, please utilize the pink ...
Unique Email Address and Security Questions
When a user logs in that does not have a unique email address or has incomplete security questions, they will be prompted to add in a unique email address and/or complete security questions. This is an example of the prompt at login. This user does ...
Changing Your ICANotes Password
How to Reset Your ICANotes Password If you've forgotten or need to reset your ICANotes password, you can do so quickly and easily online using the Forgot Password? link on the login page: You'll be prompted to enter your username/email address Then ...
Multi-Factor Authentication or Two Factor Authentication [ICANotes]
If you are a current user, Multi-Factor Authentication (MFA) can be set up by logging out of your ICANotes account and upon re-login, you will be greeted with the screen below. If you are a new user and MFA was enabled for your group, the screen ...