Telehealth
Waitroom External Join
Waitroom External Join The Waitroom External Join link for telehealth back office can be used at any time to initiate a telehealth session from the patient/client's side. This is a helpful workaround for those who do not wish to generate a link ...
Inviting Additional Participants To Telehealth Sessions
Inviting Additional Participants To Telehealth Sessions Users are now able to conduct a telehealth session and invite more than one participant. The additional participants will need to be invited to the session once the session has been initiated, ...
Keeping Telehealth the Topmost Window
Keeping Telehealth the Topmost Window ICANotes Telehealth Back Office will now always populate on top of other windows you may have open. This requires installation of an icon on your computer. You can download the app using this Link. When you click ...
How To Enable Telehealth For A User
How To Enable Telehealth For A User These instructions apply only to groups that already have the Telehealth feature enabled for the practice. If you would like to have this feature enabled, please fill out our Telehealth Activation Request Form. A ...
Telehealth Back Office
Telehealth Back Office The Telehealth Back Office (or "Waiting Room") permits ICANotes users to manage clients waiting to be seen by their provider, as well as have quick and easy access to additional ICANotes resources including the Patient Portal, ...
How to See ICANotes and Telehealth by ICANotes on Your Screen at the Same Time
How to See ICANotes and Telehealth by ICANotes on Your Screen at the Same Time In order for the Telehealth by ICANotes window to stay on top of your ICANotes session, you need to use ICANotes in windowed version. For a Mac computer, click on the ...
Telehealth Patient Experience
Telehealth Patient Experience ICANotes understands that a great patient experience is a high priority. The information here should help familiarize you with what they will experience and, hopefully, address any questions and concerns that they might ...
Telehealth FAQs
Telehealth FAQs Is Telehealth different from Telemedicine? Telehealth is different from telemedicine in that it refers to a broader scope of remote healthcare services than telemedicine. While telemedicine refers specifically to remote clinical ...
Telehealth Consent Forms
ICANotes has developed two consent forms for telehealth. Informed Consent of Telehealth Consult Telehealth Services Informed Consent Please follow these instructions to upload to the Premium Patient Portal. Uploading Telehealth Forms to the Portal ...
Creating Telehealth Forms via the Portal Form Builder
Creating Telehealth Forms via the Portal Form Builder This Knowledge Base article will guide ICANotes customers through the workflow of creating telehealth forms using the Form Builder in the Premium Patient Portal. For more detailed instructions on ...
Uploading Telehealth Forms to the Portal
Uploading Telehealth Forms to the Portal This Knowledge Base article will guide ICANotes customers through the workflow of uploading telehealth forms to the Upload Site to make them visible to patients via the Premium Patient Portal. For more details ...
Setup Telehealth Modifier Rules
Setup Telehealth Modifier Rules Setup Telehealth Modifier Rules This knowledge base article will guide ICANotes users on setting up telehealth modifier codes and billing rules. Telehealth Modifiers and Service Codes Group Administrators can add ...
How to Setup a Telehealth Site
How to Setup a Telehealth Site The following Knowledge Base article will guide group administrators on setting up a Telehealth-specific site in Settings & Directories. For a video walk-through, scroll to the bottom of this article. From the Chart ...