DrFirst e-Prescribing
iPrescribe
Original text of KB: This guide will provide you with best practices for using iPrescribe in ICANotes. If you'd like to have this feature enabled for your group, please email ticket@icanotes.com with the name of the prescriber who wishes to use ...
Cannot Sign and Send Controlled Substance Prescriptions (Update TOU)
If you are a prescribing clinician in ICANotes and see an error messaging when trying to prescribe controlled substances, the reason may be that you need to agree to updated terms of use from DrFirst. Currently this cannot be done within ICANotes, ...
[Rcopia4] Pharmacy-Initiated e-Prescribing Change Requests
Index Sections [Rcopia4] Pharmacy-Initiated e-Prescribing Change Requests Types of Pharmacy Messages [Rcopia4] Pharmacy-Initiated e-Prescribing Change Requests Click the button at the top of the Chart Room to access your pending Pharmacy Messages in ...
EPCS Onboarding Process
This Knowledge Base article covers the steps for completing the Identity Proofing Process. If you need assistance please call Support at (443)569-8778. You can also view these steps in the EPCS On-boarding video. Following processing of your ...
Rcopia 4: Quick Add Medication
Index Sections Turn on Quick Add Feature Quick Add a Medication Once the Quick Add feature is enabled within the Settings by an administrator, users will be able to add medications to the active medication list without entering medication details. ...
[Rcopia4] Logical Access Control (LAC) Process – ICANotes Administrator Instructions
The provider and administrator will need to be together and on the same computer during this procedure. This process requires the provider and another user (note: LAC admin must be age 18 or older) with administrative privileges in a DrFirst account. ...
Quick eRx
Index Sections Quick eRx from the Chart Room Quick eRx from the Chart Face We have introduced a new Quick eRx feature to give prescribing clinicians a faster way to e-prescribe within DrFirst. New buttons added to the Chart Room, Chart Face, and ...
[Rcopia4] Transitioning from ICANotes Prescribing to e-Prescribing in DrFirst
If you’ve previously used Standard Medications for prescribing within ICANotes and are now e-Prescribing via DrFirst, it’s a good idea to “transfer” the previously ordered medications to the eRx platform. This Knowledge Base will walk you through ...
[Rcopia4] Include Do Not Fill Date When Downloading from DrFirst
When downloading e-prescribe data from DrFirst into a note, the Do Not Fill until date will be included in the description if prescribed. After the note is compiled the same Do Not Fill information will be visible within the note text and on the ...
[Rcopia4] Including an Office Comment from DrFirst eRx into Medication Log
When an office comment is entered into a new eRx prescribed via DrFirst, that comment will return to ICANotes and will be included within the Medication Log. In the Prescribe Medication widget, office comments can be entered toward the bottom of the ...
[Rcopia4] Activating EPCS Gold for e-Prescribing Controlled Substances
If your account has been set up for EPCS Gold, you should have received an email invitation. This EPCS Provider On-Boarding Manual will walk you through the on-boarding process to activate both your e-Prescribing account and EPCS Gold. You can also ...
[Rcopia4] Adding a Soft Token
Adding a Soft Token Instructions for downloading a soft token onto your cell phone (the soft token must be used on a separate device than the one you are using to submit the electronic prescription): Here is the link for downloading a soft token: ...
[Rcopia4] Resetting Your EPCS Passphrase in DrFirst
With Rcopia4, resetting the EPCS Passphrase is performed externally to ICANotes. To start the reset, visit this link in your web browser. Click the Forgot Password option Enter your NPI and S/N or Credential ID. This may be shown as S/N on the back ...
[Rcopia4] Using the Medication History Feature
Rcopia 4 has the ability to obtain medication history for up to one year on patients from SureScripts. SureScripts receives medication information from two sources, Pharmacy Fill data and Payer Claims information. To pull a patient’s medication ...
[Rcopia4] How to Send a Split Script in DrFirst
DrFirst offers a feature for creating a split prescription, in which a prescribing clinician can choose to send the same prescription to two different pharmacies. Instructions for adding a pharmacy are included below. In the Prescribe Medication ...
[Rcopia4] DrFirst Personal Medication Record - Text Reminders
DrFirst now allows you to send a text message confirmation to patients after sending a prescription to the pharmacy through DrFirst. This feature integrates seamlessly and automatically without impeding your e-prescribing workflow. Upon receiving the ...
[Rcopia4] Prescribing in DrFirst with a NADEAN
When prescribing certain control drugs, the provider will be prompted to furnish their NADEAN. From the Prescribe Medication widget, when a qualifying drug has been selected for prescribing (such as suboxone or buprenorphine), an additional option to ...
[Rcopia4] Setting up a Provider Agent
Prescribing clinicians have the ability to select a staff member as their Provider Agent. This gives those staff members permission to create and submit non-controlled prescriptions to the patient’s pharmacy. Please note that for control substances, ...
[Rcopia4] Attaching a Pharmacy in DrFirst
Setting and managing a pharmacy is done within the Patient widget. This should be done before a medication is prescribed, but is not mandatory. If you opt to wait to enter the pharmacy you will receive a warning that you are able to override. There ...
[Rcopia4] Avoid Undeliverable and Faxed Electronic Prescriptions
You can take simple, proactive steps to help ensure that prescriptions sent electronically through ICANotes ePrescribing partner, DrFirst, reach the destination pharmacy in their intended electronic format rather than as a faxed copy or, worse, not ...
[Rcopia4] Rx Cancel – Electronic Cancellation of e-Prescribing Prescriptions
RxCancel allows a provider to send a request to a pharmacy to cancel a prescription that had been sent previously. It also lets the pharmacy respond to the request with an approval or denial and a note indicating how much of the original prescription ...
[Rcopia4] RxCancel – Electronic Cancellation of e-Prescribed Prescriptions
RxCancel allows a provider to send a request to a pharmacy to cancel a prescription that had been sent previously. It also lets the pharmacy respond to the request with an approval or denial and a note indicating how much of the original prescription ...
[Rcopia4] Adding a Custom Pharmacist Note in DrFirst
There is a way to have messages to the pharmacist be continuously enabled so that you don't have to re-type it for every prescription. Please follow the steps below. Go to DrFirst (from the Chart Room, Demographics, or a prescribing Progress note). ...
[Rcopia4] How to Enable/Disable ePA in DrFirst
How to Enable/Disable ePA in DrFirst Go to DrFirst through ICANotes. Click the menu icon at the top left of the page From the dropdown menu, click to go to “Settings” In Manage Settings, click “Location” Please note that only individuals designated ...
[Rcopia4] Adding Called-in Meds to DrFirst
How to Record Called-In Medications in DrFirst and Refresh Medication List in ICANotes (instructions for clinical staff): Go to the patient's Chart Face and create a Prescriber Note. In the History section, type in details about the medication you ...
[Rcopia4] ICD-10 in DrFirst e-Prescribing
To enable ICD-10 Dx codes in Drfirst e-Prescribing the following must be done. An individual established as an administrator in for DrFirst e-Prescribing will access the e-Prescribing portion of ICANotes. Within e-Prescribing the admin will click on ...
[Rcopia4] Prescription Report
In DrFirst, select Prescription Report Using the available dropdowns, choose the criteria to search with. As you make your selections, such as for Status, additional dropdown menus may appear Click Search The report will display results that match ...
Refresh Medication List as of Past Date
Refresh Medication List as of Past Date There may be instances where a medication prescribed via DrFirst is no longer active but is still showing as active on the patient’s Chart Face or in a Progress Note. In such cases, customers now have the ...
DrFirst Signature Password vs Signing Passphrase
Q. What is the difference between a signature password and a signing passphrase? What can a prescriber do if they forgot them? A. - A signature password is required to send non-controlled substances to the pharmacy from DrFirst. - A signing ...
Printed Prescriptions in DrFirst and Paper Specifications
All prescriptions printed within the DrFirst ePrescribing solution are configured to contain security features and meet state compliance when printed on plain white paper with the following two exceptions: - All prescriptions printed for physicians ...
[Rcopia4] Saving Directions to Pharmacist/Patient in DrFirst
Providers have the ability to save custom Directions to Pharmacist and Directions to Patients notes. These are useful in cases where a collaborating/supervising physician or directions are required, and eliminates the need to type those instructions ...
[Rcopia4] How to Remove the Automatic Stop Date in DrFirst
If you've noticed that medications are mysteriously disappearing from the active medication list in either ICANotes or in DrFirst, you may want to check your practice settings in DrFirst to see if medications are set to auto-stop based on their ...