Electronic Claims
Electronically Billing a Treatment Plan
This Knowledge Base article explains how to electronically bill a Treatment Plan when the Service Code option is not available. To enable the "Service Code for Treatment Plans' group rule, please have a Security Administrator submit a request by ...
Claim Note Reference Code and Claim Note Text
A new tab (Additional Info) has been added to the Insurance Information section of Demographics with options for Claim Note Reference Code and Claim Note Text. These fields are to be used for additional claim information contained in the Service Loop ...
Use Revenue Codes as EBP Codes in Service Loop
Recently added requirements for Louisiana Medicaid payers require EBP (Evidence-Based Practice) codes to be added to both printed and electronic claims. This Knowledge Base article will guide you through the process of setting up your claims to ...
Integrated Eligibility With Availity Essentials PRO Plan
We are working with Availity to bring you integrated eligibility verification. This feature lets you send a request to verify information before rendering services. Verification is done in real time for an individual patient. Please note this feature ...
Integrated Eligibility With Ability
Integrated Eligibility We are working with Ability to bring you integrated eligibility verification. This feature lets you send a request to verify information before rending services. Verification is done in real time for an individual patient. For ...
Resubmitting Batch Claims/Statements For Electronic Claims
Please follow the steps below to resubmit the batch file(s): 1. Navigate to the Billing/Productivity Report from the Reports menu in ICANotes. 2. Click the button at the top of the page. 3. Locate the rejected batch file and click the Show button to ...
Add Claim Level Supervising Provider ANSI Option
1. A Security Administrator needs to activate the 'Show Supervising Provider in Demographics' rule in the Security Center under Group Rules. 2. A Group Administrator then needs to go to Group Level Settings & Directories Insur Payers tab and select ...
Claim Resubmission Code and Original Reference Number
The ability to re-submit claims is available within the Billing/Productivity Report. Use the Billing/Productivity report to locate any claims that need to be updated, make the needed changes, then use the workflow below to submit the updated claims. ...
Submitting Claims to Non-Integrated Clearinghouse
How to download ANSI 837 claim files to upload to your clearinghouse. 1. Run the Billing and Productivity per the steps in "Running the Billing / Productivity Report, Preparing and Submitting Claims Electronically or Printing" knowledge base article. ...
Integrated Eligibility With Waystar
Integrated Eligibility We are working with Waystar to bring you integrated eligibility verification. This feature lets you send a request to verify information before rending services. Verification is done in real time for an individual patient. In ...
(Old Style Template) Running the Billing / Productivity Report, Preparing and Submitting Claims Electronically
After you have set up all required fields in ICANotes and the clinicians are generating their notes for patient encounters, you are ready to begin preparing and submitting claims. 1. Click on the 'Reports' dropdown menu and select ...
Setup Information for Billing Clearinghouses
ICANotes works with several clearinghouses (for a list, see our Clearinghouse Options for Electronic Claims Submission guide), although some of the clearinghouses do not provide us with information that we need to add to our system to complete this ...
Clearinghouse Options for Electronic Claims Submission
ICANotes works with several clearinghouses. Please contact these vendors directly for more information about their services. In-house Clearinghouse Inovalon 925-732-6002 email: camille@icanotes.com Partnered Clearinghouses with integrated eligibility ...
Batch Eligibility with Waystar
Batch Eligibility Check Using the General Appointment Report in the calendar, a batch eligibility request can be generated within ICANotes and sent electronically to Waystar/Navicure for checking a patient's insurance eligibility. The file is sent ...
Supervising Provider and Ordering Provider in ANSI Service Loop
1. A Security Administrator needs to activate the 'Show Supervising Provider in Demographics' rule in the Security Center under Group Rules. 2. A Group Administrator then needs to go to Group Level Settings & Directories Insur Payers tab and select ...
Checking for FAILED DELIVERY Claims
If the Claim has not made it to the Clearinghouse, you can check the Claim Status by viewing the Claim History. In this guide, we are showing you 2 easy ways to do this. OPTION A: 1. Go to the 'Billing/Productivity Report' 2. To view the 'Claim ...
Trouble Taxonomy Codes for Professional/ANSI
Question: If I have rejected claims that are missing a taxonomy code, where do I go to fix it? What do I do next? Answer: Taxonomy codes are administrative codes set for identifying the provider type and area of specialization for health care ...
Printing a HCFA/CMS 1500 Form
To print a HCFA/CMS 1500 form for an encounter, first, open the "Reports" drop-down menu on the top-left of your screen and select the "Billing/Productivity Report." Enter the filter criteria needed to capture the encounter(s) you want to print and ...
Set Up Service Code Short List and Billing Rates
Follow these instructions to set up your Short List: From the Chart Room, click the Settings button. . Click on: Group Level Settings & Directories tab (top-right). then Click on the Service/Mod Codes tab. Note that Revenue Codes are used only for ...
HCFA/CMS 1500 Reference Guide
In this knowledge base article, we provide a reference guide to the Health Insurance Claim Form 1500. This guide is intended to help you understand what each field on the form represents and where to source the required information. By breaking down ...
How to Enter a CLIA Number on a Claim
1. To enter a CLIA (Clinical Laboratory Improvement Amendments) number for a clinician, click on the Settings + Directories drawer from the Chart Room filing cabinets on the right. 2. As a group administrator, find the clinician's name and click on ...